play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5106421908
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once you've verified the OTP, you'll be logged in without needing a password or email. This simplified login process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking "send OTP," and if you don't receive it within the given time, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems. After the update, you can continue enjoying the app as usual.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means users can only cash out the rewards they've earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit all your Know Your Customer (KYC) details within this app. This requires saving your Aadhar card, UPI, and bank details for verification and account linking.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours, but payment delays can occur. When this happens, users may be required to wait for up to 24 hours for the payment to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's not showing up, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
We provide attractive bonuses and promotions to ensure each player has the opportunity to maximize their entertainment and potential earnings. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have. This allows us to provide an unparalleled gaming experience, where every player can feel supported and engaged. Join play exchange today and embark on an unparalleled journey of entertainment, excitement, and rewarding opportunities!
We recognize the significance of convenience and security, which is why our users have access to a variety of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrency options, all of which are safeguarded by advanced cryptography technology. This ensures that our users' transactions are protected from unauthorized access and maintain the highest level of security. Our commitment to security is unwavering, and we continuously invest in the latest technology to stay ahead of emerging threats. By offering multiple deposit and withdrawal methods, we empower our users to manage their accounts with ease and flexibility, while also providing them with a high level of control over their financial transactions.